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  /  Artificial Intelligence   /  AIOps: Will 2021 be the Biggest Year for Gaming Industry
AIOps in the gaming industry, Game, gaming Industry, AIOps, Artificial Intelligence

AIOps: Will 2021 be the Biggest Year for Gaming Industry

Understanding The Role AIOps in the Gaming Industry to Provide Enhanced Experience

 

Artificial intelligence for IT (AIOps) is a new catch-all term for any multi-layered development initiative, including big data analytics, machine learning (ML) to automate and solve business and IT problems. On the other hand, the contribution of AIOps in the gaming industry is also notable. With the recent launch of new gaming consoles from Sony and Microsoft, 2021 is expected to be the biggest year for the video gaming industry. Cloud-based gaming services giants Google, Amazon, and Microsoft are going to lead the industry this year.

In the era of social and online gaming, many would be surprised to learn all the moving parts it takes to create a truly seamless experience, whether it is a two-on-two pickup game of Rocket League or an intense 150-person battle royale match in Call of Duty: Warzone or PUBG.

To understand entirely, it’s vital to look at the industry’s position. It includes where it is headed and how advanced it is in terms of the reliability and operation of the underlying technology. These play a crucial role in helping the industry’s biggest titles thrive.

Consoles are the Game-changer

Current-gen consoles such as Microsoft’s Xbox Series X, Sony’s PlayStation 5, and Nintendo’s Switch are the mass-market drivers, especially during the COVID-19 scenario. The huge investments made in top-quality content help the industry create gaming experiences that frequently surpass big-budget blockbuster films in engagement and revenues.

However, there is evidence that the major consoles’ reign may not last as long as previous generations.

Cloud-Based Services will thrive.

Cloud gaming is poised to take a massive leap forward as consumer devices and internet speeds reach the essential mass. The big tech giants are contributing to this. Google Stadia launched in late 2019. Amazon Luna and Microsoft’s upcoming xCloud are still in the early phase. However, Microsoft is in a great position, with a console and a streaming service and multiple IPs to launch across both.

Subscription-based platforms have a low barrier of entry, similar to Netflix and Hulu. And these companies know how to hold on to users and keep them paying every month.

The winners are those that keep player bases happy. A situation like the gaming hacks of 2014 is a great way to make players dissatisfied and move to another service. Those who provide a seamless, low-latency, and comparatively interruption-free experience will be those who deploy modern AIOps to make the machinery work without hiccups.

Keeping Game System up

In an online gaming environment, there’s more than meets the eye when it comes to keeping these games up and running. The server infrastructure, databases, applications, and network all require being maintained for reliability, updating for security and system upgrades, and improving efficiency and performance over time.

Monitoring these activities for both the detection of problems and capacity management is a significant challenge in the chain of businesses. It includes game and platform developers, network ISPs, CDN providers, and the server infrastructure across various data centers. These businesses don’t often communicate directly with one another about maintenance, patches, updates, incidents, or monitoring data. And malicious actors might attack them all periodically as they attempt to make a name for themselves in the hacker world.

Unsurprisingly, this coordination is a time-consuming and tedious process once done manually and can lead to downtime for a given game. In turn, that creates an angry mob of players, which is bad for business.